Contact us from the app
- 1
Open Support
Go to Manage → Support, or tap the chat button on the Store, Orders, Customers, or Drops tab.
- 2
Pick how to reach us
Chat with us opens WhatsApp. Create Ticket opens an email to hi@bakeryflow.app.
Help without waiting
- Help Center: these guides.
- How To Videos: short walkthroughs on YouTube.
- Telegram Group: chat with other bakers.
What to include
- Your bakery name and the email you log in with.
- What you tapped and what you expected to happen.
- A screenshot, if you can.
FAQ
- Can support cancel my subscription?
- No. Apple or Google handles billing. See Manage or cancel your subscription.
- I'm a customer with a question about my order. Who do I contact?
- Contact the bakery directly. They have your order details.