Customer communications

Customers list

Anyone who orders, or signs up with Notify me, shows up on your Customers tab. Use it to find a regular, check what they bought, or export your contacts.

Find a customer

Open the Customers tab and type in Search by name, email, or phone. Results update as you type. Each row shows their order count.

Order history

Tap a customer to see their Contact details and Order History: items, totals, status, and notes. Handy when someone asks what they ordered last time.

Export customers

  1. 1

    Tap Export customers

    It's at the top of the Customers tab.

  2. 2

    Filter and sort (optional)

    Under Customer since, pick From and To dates to export only customers added in that range. Under Sort, choose an order like Total orders (highest first).

  3. 3

    Tap Export CSV

    Your phone's share sheet opens with a file of Name, Email, Phone, and Customer Since. Save it or send it to yourself.

FAQ

When does someone appear on the list?
After their first order, after you enter an order for them, or after they sign up with Notify me on your storefront.
Can I delete a customer?
Yes. Open the customer and tap the trash icon, then confirm Delete. This also deletes their orders with your bakery and can't be undone.

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