Customer communications

Customers list

Anyone who orders (or taps Notify me) shows up on your Customers tab. Use it to find a regular, check what they bought, or confirm a phone number before pickup.

Search the list

Open the Customers tab and type a name, email, or phone. Results update as you type.

Order history

Tap a customer to see their past orders: items, totals, status, and notes. Handy when someone asks what they ordered last week.

What this list is for

  • Find a customer before pickup without scrolling every order.
  • See how often someone orders and what they usually buy.
  • It is not a mass-email or SMS list. Notify me and order emails go out from the order flow, not from this screen.

FAQ

When does someone appear on the list?
After their first order, or after they sign up with Notify me on your storefront.
Can I delete or block a customer?
Not from the list today. If you need help with a specific account issue, contact support.

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