What customers do
On your storefront they tap Notify me, then enter their name and email. Phone is optional. They don't need an account or the app.
Who gets the Drop going live email
- Every customer on your list who hasn't unsubscribed: past buyers, Notify me signups, and people you entered orders for.
- It goes out when pre-orders open on a published drop.
- There's no separate send button. Opening the drop on time sends it.
Orders closing soon
About a day before pre-orders close, customers who haven't ordered from that drop get an Orders closing soon reminder. People who already ordered don't.
Change or turn off these emails
Go to Manage → Customizations → Customer emails. Open Drop going live or Orders closing soon to edit the wording, or switch off Send this email.
FAQ
- Do I send these emails myself?
- No. BakeryFlow sends them on schedule. You only change the wording if you want to.
- Can customers stop getting them?
- Yes. Each email has an unsubscribe link for drop updates.