Emails you can edit
- Order accepted: payment is confirmed and the order is on your list.
- Drop going live: Notify me and similar alerts when ordering opens.
- Closing soon: a heads-up that the pre-order window is about to end.
- Pickup reminder: time and place before they collect the order.
- Review request: after you mark the order completed.
How to edit
- 1
Open Customizations
In the app, go to Manage and tap Customizations.
- 2
Choose an email
Open the type you want, preview the default, then edit subject and body.
- 3
Save
New emails use your wording. Existing orders that already got a message are unchanged.
FAQ
- Do I have to customize every email?
- No. Defaults work fine. Edit the ones that matter, like pickup reminder or review request.
- Can I change the order confirmation a customer sees in the browser?
- The storefront confirmation page is separate. Customizations cover the emails listed above.