Orders & drops

Order statuses explained

Status tells you whether payment is in, whether the bag is packed, and whether pickup happened. Use it as the fulfillment checklist, not as extra paperwork.

The flow

  • Pending: waiting for you to confirm payment (Venmo, Zelle, cash, or a manual order).
  • Accepted: paid and on the bake list.
  • Ready: packed for pickup.
  • Completed: customer picked up.
  • Cancelled: you cancelled an accepted or ready order.

Mark many orders ready

On the Orders tab, filter to one drop and stay on Ongoing. A Pickup prep card appears. Tap Review & mark ready, then confirm which accepted orders to move to ready. Faster than opening each order before pickup.

FAQ

When does a storefront order leave pending?
When you confirm off-platform payment, or when a card checkout completes through Stripe. Then it is accepted.
Can I skip ready and mark completed from accepted?
No. Mark ready first (one order or in bulk), then completed after pickup.

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