Orders & drops

How to set pickup windows

Pickup windows tell customers when to collect their order. You can add more than one window per drop (morning and afternoon, for example) and tie each to a location.

Add a pickup window when creating a drop

  1. 1

    Open your drop

    Create a new drop or edit a draft before you publish.

  2. 2

    Go to pickup details

    Scroll to the pickup section in the drop wizard.

  3. 3

    Add a window

    Set the date, start time, and end time, like Saturday 10:00am-12:00pm.

  4. 4

    Choose a location

    Pick an existing location or add one (porch, farmers market, etc.).

Multiple windows

Add as many windows as you need. Customers choose one at checkout. On pickup day, filter orders by window in the app so you know who is coming when.

Tips

  • Match windows to your oven capacity so pickup hours stay manageable.
  • Tell customers the window in your Instagram post when you share the link.
  • Close ordering before the last pickup window if you need time to bake.

FAQ

Can customers change their pickup window after ordering?
They choose at checkout. If something changes, message them directly or add a note on the order in the app.
What if I only do one pickup time?
One window is fine. Many bakers use a single Saturday morning slot.

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