Orders & drops

Pickup locations

Pickup locations are the places customers collect orders. You save them once under Locations, then pick one when you add a pickup window to a drop.

Add a location

  1. 1

    Open Locations

    In the app, go to Manage and tap Locations.

  2. 2

    Create one

    Tap +, give it a name customers will recognize (Home porch, Saturday market), and enter the address.

  3. 3

    Save

    The location shows up when you set pickup windows on a drop.

Use a location on a drop

When you add or edit a pickup window, choose which location that window uses. You can run multiple windows at different places on the same drop (porch in the morning, market in the afternoon).

Tips

  • Use clear names so customers know where to go.
  • Add address notes if needed (gate code, side door, stall number).
  • Turn a location off if you are not using it right now. You can turn it back on later.

FAQ

Can one drop use more than one location?
Yes. Each pickup window has its own location, so you can mix places on the same drop.
What if I delete a location that is on a live drop?
Edit the drop and assign a different location to those pickup windows before pickup day.

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