Orders & drops

Pickup locations

Pickup locations are the places customers collect orders. Save them once under Manage → Locations, then pick one for each pickup window on a drop.

Add pickup locations

Add a location

  1. 1

    Open Locations

    Go to Manage → Locations and tap +.

  2. 2

    Name it

    Enter a Location Name customers will recognize, like Porch Pickup or Farmers Market.

  3. 3

    Add the address

    Use Search to find it, or tap Enter Manually.

  4. 4

    Add notes (optional)

    Under Notes for Customers, add things like a gate code or the color of your tent.

  5. 5

    Save

    Tap Create Location. It's now available when you add pickup windows.

Turn a location off

In Manage → Locations, switch off the toggle next to a location. It moves to Inactive and won't show for new drops. Switch it back on anytime.

Delete a location

Open the location and tap the trash icon. This also removes it from any existing drops. Past orders keep the location name.

FAQ

Can one drop use more than one location?
Yes. Each pickup window has its own location, so you can mix places on the same drop.
Can I change the location on a drop that's already taking orders?
No. Pickup windows lock once pre-orders open. If the address details changed, edit the location's Notes for Customers and message the customers who ordered.
Do customers see my address before they pay?
Not if Hide address until paid is on in Manage → Bakery Preferences. It's on by default.

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