Orders & drops

Create a manual order

Manual orders are for phone, DM, or in-person orders when the customer isn't checking out on your storefront. You pick the drop, items, pickup, and how they'll pay.

Place the order

  1. 1

    Start a new order

    On the Orders tab, tap New order.

  2. 2

    Customer

    Enter Name, Email, and Phone. Add an email even though the app doesn't mark it required. The order won't save without one.

  3. 3

    Pickup Details

    Under Bake Day, choose the drop. Then pick the Pickup location and Pickup window.

  4. 4

    Payment and products

    Choose a Payment method and add products with + and −. Card isn't offered on manual orders.

  5. 5

    Extras (optional)

    Add Special Instructions, or type a Coupon code and tap Apply.

  6. 6

    Create it

    Tap Create Order. The button shows the total.

What you see next

  • Cash orders start as Accepted.
  • Venmo, Zelle, Cash App, PayPal, Interac, and Other start as Pending. Tap Confirm Payment Received once you're paid.
  • The order counts toward caps and shows on the Bake List.
  • The customer isn't emailed a confirmation and you don't get a new order notification.

FAQ

Which drops can I add a manual order to?
Published drops that are upcoming or ongoing. Publish a drop first if the list is empty.
Do quantity caps still apply?
Yes. Manual orders count toward the same caps as storefront orders so you don't oversell.

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