Orders & drops

Quantity caps

Every item on a drop has a Max Qty: the most you'll accept. When orders reach it, the item sells out on your storefront. Orders already placed stay as they are.

Set a max quantity

Set a cap

  1. 1

    Open the Menu step

    In New drop (or Edit Drop), tap Next to reach Menu.

  2. 2

    Add the item

    On Add products, tap the product.

  3. 3

    Set Max Qty

    Tap On menu, then tap the item. Use − and + or type a number. Every item on the menu needs a number above 0.

Rules to know

  • There's no unlimited setting. Every item needs a number.
  • A cap can't go below what's already sold on that drop.
  • Once ordering opens, items on the drop can't come off the menu. To stop selling one, set its Max Qty to the number sold.
  • Cancelled orders don't count, so their quantity goes back on sale.
  • Orders you enter with New order count toward the same caps.
  • Options can have their own Stock cap. See Options and variants.

Change a cap after ordering opens

Open the drop, tap Edit Drop, go to Menu, and tap the item on the On menu tab. You can raise or lower Max Qty, but not below the number sold. The row shows how many have sold. Tap Save Changes on Review. For everything else you can change on a live drop, see Build a drop's menu.

Plan from your oven, not optimism

  • Count batches. Two sheet pans of cookies might mean 4 dozen, not 10.
  • Leave a small buffer if you're new to drop volume.
  • Cap what you can finish by pickup.

FAQ

What happens when an item hits its cap?
Customers see it as sold out and can't add more. In the app, the drop's Menu tab shows Sold Out.
Can I leave quantities unlimited?
No. Each item needs a cap. Set it to the most you can bake.

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